Does ISHO offer delivery services?
We do have a delivery service. Once you order from the website, you can expect the product to be delivered to your home in 7-10 days.

Does ISHO offer assembly services?
We have an assembly service. A member of staff will come to your home when the product is being delivered, and assemble and set up your product in the space.

If I place my order online, how long will it take to be delivered?
Once you order from the website you can expect the product to be delivered to your home in 7-10 days.

If I place my order online, how much will delivery and assembly cost?
Delivery and assembly are both free when you order ISHO furniture.

What are the payment options at ISHO?
ISHO allows payment online through debit and credit cards, bKash and Rocket. We also allow payments to be made in installments for certain products (EMI). You can also pay cash on delivery.

What is the ISHO Return Policy?
ISHO has a trial system, wherein you can return the product one hour after it has been assembled in your space. For returns and exchanges after that, please refer to our Returns and Exchanges policy.  

How do I know if an item is available?
The availability of an item is shown on the individual page for each product.

Does ISHO offer warranties?
We offer a 1-year after-sales service warranty free of cost, which covers damages caused due to production defects. To use this warranty you must be able to produce the money receipt of the purchase.

What is the purpose of an ISHO coupon?
ISHO coupons can be used on both the ISHO website and in the physical ISHO store to make use of the discount mentioned on the coupon. 

How can I contact you?
You can contact us by:
Phone: + (88) 01841 297 425
Email: sales@isho.com.bd
Chat: https://isho.com.bd 
Facebook:
https://www.facebook.com/ishobd
Instagram: https://www.instagram.com/ishobd/

Is ISHO available on social media?
You can find us on Facebook at https://www.facebook.com/ishobd
You can also find us on Instagram at https://www.instagram.com/ishobd/

Does ISHO have a physical store?
Yes, we do have a physical store. Visit us at:
House 06, Road 02, Block J, Pragati Sarani, Baridhara, Dhaka 1212

What is the maximum amount on which cash on delivery is available?
Cash on delivery is available for orders totaling under BDT 100,000.

I am having difficulty getting OTP?
Please check your internet connection and mobile network is working properly. Please clean the cache of your browser by clicking ctrl + F5 (at the same time). Please check whether you are using a spam blocker on your mobile. You may try after a couple of hours. If still you face problem send email to info@isho.com.bd with your phone number

I am having difficulty getting register though, I successfully get OTP?
Please clean your cache by clicking ctrl + F5 (at the same time). You may try another browser or you may reset browser cookies, cache from browser setting option. If you still face problems, send an email to info@isho.com.bd with your phone number.  

How can I disable my account and stop receiving emails?
Please send an email to info@isho.com.bd with your phone, email, and last time when you sign in the system. We will call you directly for confirmation and will disable your account. So you will not receive any email later on.